A major contingency plan has been put in place to enable Walsall residents to be kept fully informed of any disruptions during periods of severe weather.
Walsall Council has developed a number of communication channels to ensure that residents are kept up to date should services such as schools, libraries and refuse collections be disrupted due to severe weather.
A live page has been set up through the council’s website which will be updated at regular intervals throughout the day when there is severe weather. It will inform residents of school closures, waste collection disruptions and any leisure centre and council building closures.
Schools information will be updated regularly by Serco on the website from 6.30am to give residents the very latest information and schools will also be giving regular updates to local radio stations.
Schools which use a text messaging service will also notify parents of any school closures via text messages. News about weather disruptions will be detailed on the council’s Twitter and Facebook pages.
Information on other council services will be updated on the webpage every half an hour throughout the day and residents can receive the information by email if they contact the council to request it.
A page on gritting has been added to the council website – which gives information on the service which is provided and also gives residents locations of grit boxes in their area.
Councillor Mohammed Arif, cabinet member for business support services at Walsall Council, said: “During times when the weather is really severe, it is necessary to close or delay certain services or buildings to ensure the safety of our residents and employees.”
To access the online service visit http://www.walsall.gov.uk/disruption.htm or for details on the gritting service visit http://www.walsall.gov.uk/index/transport_and_streets/road_and_pathway_maintenance/winter_service.htm
Residents can also contact the council with their enquiries by telephoning 01922 650000 or emailing email@example.com
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