Warning over two scams

Walsall Trading Standards is warning residents to be on their guard following two reports of scams operating in the borough.

The first concerns a bogus computer maintenance company, which is telephoning people claiming to be from Microsoft or other providers. The company claims there is a problem with the individual’s computer that can be fixed over the phone.

Councillor Zahid Ali, Walsall Council cabinet member for communities and partnerships, said: “The important thing to remember is that no-one from Microsoft or any other computer service provider would phone you up out of the blue and claim there is a problem with your computer which you know nothing about.

“These people are after information to access your computer and obtain your bank account details. It is very important that you do not reveal anything which may help them.

“If you receive a phone call which you are unsure about the advice would always be to take their details, terminate the call and ring Consumer Direct.”

In a separate incident, a parcel delivery scam has been targeting people across the country.

A company called Parcel Delivery Service is leaving postcards through letterboxes, claiming that it has a package waiting for collection. The number on the card is a premium rate number, which costs hundreds of pounds.

Anyone who is unsure about any requests for information should call Consumer Direct on 08454 040506.

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